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EP141 How do I set competitive prices?
Pricing is one of the most important business decisions, influencing customer perception, sales volume, and profitability. The challenge is finding the right balance—too low, and you may struggle with profits; too high, and customers may turn to competitors. Here’s how to approach pricing strategically.
Pricing is so important that we discuss it TWICE on the Small Business Toolkit course. The first time, the subject of the free preview, looks at calculating your minimum price. The second looks at market led pricing.
1. Price as an Indication of Quality
Customers often associate price with quality. A higher price can signal premium value, while a lower price may suggest lower quality. We consider this in the Marketing module of the Small Business Toolkit course
✅ How to do it:
- Research competitors’ pricing to see what customers expect at different price points.
- Use premium pricing if your product has superior materials, unique features, or strong branding.
- Avoid extreme underpricing, as it can make your product seem cheap rather than affordable.
🚫 What can go wrong?
- Customers may avoid your product if it’s too cheap, assuming poor quality.
- Overpricing without added value can push customers toward competitors.
2. Minimum Cost Pricing
At a basic level, prices must cover costs while leaving room for profit. We calculate this in the pricing module of the Small Business Toolkit course
✅ How to do it:
- Calculate all expenses, including production, shipping, marketing, and overhead.
- Factor in profit margins to ensure sustainability.
- Adjust prices periodically based on cost fluctuations and demand.
🚫 What can go wrong?
- Ignoring hidden costs (e.g., transaction fees, returns) can lead to losses.
- Setting prices too low may make it difficult to scale your business.
3. The Wisdom of Low vs. High Pricing
Low prices attract bargain seekers, while high prices create exclusivity and higher margins.
✅ How to do it:
- Use low pricing to gain market share but ensure profitability.
- Set premium prices if offering luxury, exclusivity, or superior quality.
- Consider value-based pricing, where the price reflects the benefits to customers.
🚫 What can go wrong?
- Low pricing can start a race to the bottom with competitors.
- High pricing must be backed by exceptional value to justify the cost.
4. Pricing Similar but Unique Products
Even if products are similar, differences in design, features, or branding justify price variations. I tell you about this in the free preview of the Small Business Toolkit course. (I think you have to give your email address, but it is otherwise free.)
✅ How to do it:
- Highlight unique selling points that differentiate your product.
- Offer tiered pricing, with basic and premium options.
- Test different price points to see what customers are willing to pay.
🚫 What can go wrong?
- Failing to communicate why a product is worth more can lead to fewer sales.
- Customers may compare your product directly with cheaper alternatives if differences aren’t clear.
Conclusion
Setting competitive prices requires balancing costs, perceived value, and market demand. By understanding how customers interpret price, covering costs effectively, and differentiating your product, you can create a pricing strategy that maximizes sales and profitability.
Other sources:
https://www.precursive.com/post/how-to-set-competitive-prices-for-your-services
https://pros.com/learn/blog/competitive-pricing-strategy