Category People Management

EP158 How I manage employee performance

Managing employee performance is crucial for business success. It ensures that employees are working efficiently, meeting goals, and contributing to overall company growth. Effective performance management involves setting clear expectations, providing regular feedback, and fostering professional development. Here’s how to…

EP156 How I found skilled employees?

Finding skilled employees is one of the most significant challenges small business owners face. A talented workforce can help your business thrive, but competition for skilled workers is intense, and the process of hiring can be time-consuming and costly. Here…

EP150 How to use SEO effectively

How to Use SEO Effectively SEO (Search Engine Optimization) is a strategy used to improve a website’s visibility on search engines like Google, helping businesses attract more organic traffic. Effective SEO involves optimizing website content, structure, and technical elements to…

EP143 How to cross-sell and upsell effectively?

Cross-selling and upselling are powerful techniques to increase sales, improve customer satisfaction, and boost profitability. Cross-selling encourages customers to buy related products, while upselling convinces them to upgrade to a more premium option. When done correctly, both strategies enhance the…

EP134 How to Retain Customers

Customer retention is critical for the long-term success of any business. Retaining customers is often more cost-effective than acquiring new ones and can lead to higher profitability through repeat purchases and referrals. Building strong relationships, delivering exceptional service, and consistently…

EP133 I need to attract new customers

How to Attract Customers to Your Business Attracting customers is a cornerstone of business success, whether you’re operating online or offline. It involves a mix of excellent customer service, effective marketing strategies, and a seamless user experience. Here’s how to…