Category People Management

EP40D Clients ghosting mid-project

There’s nothing more demoralizing than a client disappearing mid-project. One week everything is on track, and the next, messages go unanswered. No updates, no feedback, no payment. It’s not just frustrating; it jeopardizes cash flow and planning. Why Ghosting Happens…

EP39D Miscommunication leading to rework

Miscommunication is a constant challenge in client management. I’ve delivered work that I thought was aligned perfectly with a client’s brief, only to hear, “This isn’t at all what I wanted.” Initially, I felt frustrated, wondering how they could misunderstand…

EP32D Scope creep

Definition: Scope creep — clients keep adding tasks without additional pay As a solopreneur, few things test my patience more than scope creep. It starts innocently enough: a client asks for “just one more small change” on a project. Before…

EP31D Clients asking for discounts

For solopreneurs, one of the most demoralizing experiences is when clients undervalue your expertise. This often shows up in comments like, “It shouldn’t take you more than 30 minutes to design this logo.” Such remarks reduce years of training, creativity,…