EP31D Clients asking for discounts

For solopreneurs, one of the most demoralizing experiences is when clients undervalue your expertise. This often shows up in comments like, “It shouldn’t take you more than 30 minutes to design this logo.” Such remarks reduce years of training, creativity, and problem-solving into a simplistic view of “time spent.” The reality is that clients aren’t just paying for minutes at a desk — they’re paying for skill, experience, and vision.

Why Clients Undervalue Work

There are several reasons clients undervalue the work of solopreneurs. Some simply don’t understand the craft; they assume design, writing, or consulting is quick because the final product looks effortless. Others compare your services to low-cost alternatives they see on platforms like Fiverr or Canva. And sometimes, clients are under pressure themselves — trying to cut corners and reduce budgets without realizing the long-term cost of undervaluing expertise.

Example 1: The “Quick Logo”

A solopreneur graphic designer quoted $1,500 for a logo package that included research, sketches, revisions, and brand guidelines. The client balked, saying, “I just need something simple. Can’t you just whip it up in half an hour?” The designer explained that while the execution might take less than an hour, the value lies in years of design experience, an understanding of brand identity, and the ability to deliver something timeless. The client’s reaction revealed how poorly the work was understood.

Example 2: The “One-Hour Strategy Session”

A business coach offered a one-hour session for $350. A potential client hesitated, saying it was too expensive for just an hour. The coach clarified that the value wasn’t the sixty minutes on the call but the fifteen years of experience condensed into actionable advice that could save months of trial and error.

How Solopreneurs Can Address This Pain Point

  1. Educate clients about value, not time. Emphasize what they gain: expertise, risk reduction, quality, and impact. Instead of “$X per hour,” frame it as an investment in results.
  2. Use comparisons. Ask clients if they’d expect to pay a surgeon for the minutes in the operating room, or for the years of training that made the operation successful. The same principle applies to creative and professional services.
  3. Package services instead of billing hourly. Offering flat-rate packages helps shift focus away from “time spent” and toward “value delivered.”
  4. Showcase outcomes. Use case studies and testimonials to demonstrate the ROI your past clients achieved. When clients see measurable impact, they begin to respect the true worth of your services.

The Bigger Picture for Solopreneurs

Clients undervaluing work isn’t just a pricing issue — it’s an emotional challenge. Constantly defending your worth can erode confidence. But reframing undervaluation as a gap in understanding (not a reflection of your skill) helps solopreneurs approach it strategically, rather than personally.

Conclusion

Undervaluing work is a universal pain point for solopreneurs. The solution lies in education, positioning, and clear communication of value. When solopreneurs stop selling “time” and start selling “impact,” they shift the narrative from cost to investment — and clients begin to see the true worth behind the expertise.